Legal Notice

Consumer Access to Health Records & Complaint Information

(Texas Health & Safety Code § 181.105 – HB 4224)

Practice Information

Provider: Jesse Corfield, LPC
Practice: Bridge to Resilience Counseling
Email: jcorfield@btrcounseling.com

How to Request Your Health Care Records

Under Texas law, you have the right to request access to your health care records.

To request records from BTR Counseling, please follow the steps below:

  1. Submit a written request by email or mail:
    Email: jcorfield@btrcounseling.com
    Mail: [Insert practice mailing address]

  2. Please include the following information in your request:

    • Your full legal name

    • Date of birth

    • Description of the records requested

    • Preferred format (electronic or paper, if applicable)

    • A copy of a valid photo ID

    • If requesting records for another person, documentation showing your authority to do so

  3. Processing timeframe:
    Requests will be processed in accordance with applicable Texas and federal law. You will be notified if additional information or fees are required before release.

If you have questions about requesting records, please contact:
Email: jcorfield@btrcounseling.com

Licensing & Professional Oversight

Jesse Corfield is licensed in the State of Texas as a Licensed Professional Counselor (LPC).

You may contact the licensing authority regarding professional standards or complaints:

Texas State Board of Examiners of Professional Counselors
Texas Behavioral Health Executive Council (BHEC)
Website: https://www.bhec.texas.gov
Phone: (512) 305-7700

How to File a Consumer Complaint with the Texas Attorney General

If you wish to file a consumer complaint related to access to health care records or business practices, you may contact:

Office of the Texas Attorney General – Consumer Protection Division

  • Online Complaint Portal:
    https://consumerprotection.texasattorneygeneral.gov

  • Phone:
    1-800-621-0508

  • Mail:
    Office of the Attorney General
    Consumer Protection Division
    P.O. Box 12548
    Austin, TX 78711-2548

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